Terms of Use for Service Performers
These Terms of Use for Service Performers govern the relationship between LINGUACORE LTD (the Company) and independent language professionals who register on the Platform to perform language services. By registering, accepting an assignment, or otherwise using the Platform as a Service Performer, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you must not register or perform services through the Platform.
Last updated: 15 July 2026
1. Scope of Services
The Platform operates a managed online environment through which Clients may request language-related services performed by independent Service Performers. When a Client submits an order, the Platform assesses the request and allocates it to an appropriate Service Performer based on factors such as language combination, subject matter, complexity, availability, and internal allocation criteria. In certain cases, Service Performers may be offered the option to accept assignments that correspond to their professional profile and availability.
The scope of each assignment, applicable deadlines, and proposed remuneration depend on the nature, volume, and linguistic domain of the task. These parameters are communicated to the Service Performer at the time the assignment is offered or accepted through the Platform interface.
The Platform supports a range of language services, including translation, proofreading, editing, transcription, subtitling, voice-related tasks, and interpretation. These services are generally intended for informational, educational, or commercial use. Unless otherwise agreed in writing, such services are not intended to constitute certified, notarised, sworn, or officially recognised translations.
The Company coordinates the assignment process, manages communication workflows, sets delivery timelines, and facilitates the electronic delivery of completed services. The Company may apply internal quality control procedures, including linguistic review, and may request reasonable revisions where necessary to ensure alignment with the Client's requirements and applicable quality standards.
Service Performers are responsible for delivering services in a professional manner and in accordance with the agreed scope of the assignment, applicable instructions, and required timelines. Requests that materially exceed the originally agreed scope may require additional approval and adjustment of remuneration through the Platform.
All services are performed by independent Service Performers. Ownership, permitted use, and transfer of rights in completed deliverables are governed by these Terms and the applicable client-facing terms.
2. Definitions
Service Performer or Translator means a natural person registered on the Platform to provide translation or other language-related services on an independent and non-exclusive basis. Service Performers may include translators, editors, proofreaders, transcribers, subtitlers, and other linguistic professionals. Service Performers act in their own professional capacity and are not employees, agents, partners, or representatives of the Company.
Platform means the online environment operated by the Company, including all associated websites, domains, user interfaces, communication tools, task management systems, and internal workflows used to coordinate Orders, manage service delivery, and facilitate payouts to Service Performers.
Company means LINGUACORE LTD, acting as the operator of the Platform and the provider of access to the services.
Client means any individual or legal entity that accesses the Platform, submits a request, places an Order, or otherwise engages language-related services.
Order means a specific request submitted by a Client through the Platform for the provision of Services, which may include one or more deliverables, deadlines, revisions, or stages of work, and which is allocated to or accepted by a Service Performer via the Platform.
Services mean non-notarised informational language services coordinated through the Platform, including translation, interpreting, subtitling, transcription, proofreading, editing, formatting, and other related language services made available from time to time.
Website means the Platform and all related pages, content, and functionalities made available through it, including https://quicktranslatehub.com/.
3. Status of Service Performers
Service Performers providing services through the Platform act as independent freelance professionals. They do not have the status of employees, agents, representatives, partners, or fiduciaries of the Company. Nothing in these Terms creates, or shall be deemed to create, an employment relationship, agency, partnership, joint venture, or any similar legal relationship between the Company and a Service Performer.
Service Performers provide services on a project-by-project basis. They are responsible for the professional quality, accuracy, and timely completion of their work in accordance with the requirements of each assigned Order, applicable instructions, and Platform standards.
Each Service Performer is responsible for complying with all applicable laws, regulations, and professional obligations in their jurisdiction of residence or operation. This includes obligations related to taxation, social security, reporting, and any permits, licences, or professional qualifications required to provide language services.
The Company operates the Platform as a managed environment for coordinating Orders, assigning work, and overseeing service delivery processes, including quality control where applicable. Acceptance of an Order through the Platform does not create any employment, representative, or agency relationship with the Company, and no provision of these Terms shall be interpreted otherwise.
4. Registration and Onboarding Requirements
In order to access and perform services through the Platform, Service Performers must create a personal account and provide accurate, complete, and up-to-date information. This includes providing their full legal name as it appears on valid identification documents. Registration is personal and may only be completed by the individual who will perform the services.
As part of the onboarding process, Service Performers may be required to submit professional background information, including details of linguistic experience, language pairs, qualifications, certifications, and portfolio samples, or to complete assessment tasks. These measures are used to evaluate language proficiency, subject matter competence, and alignment with the Platform's quality standards.
The Company may also carry out reasonable verification checks in relation to identity, contact details, and payout information, either directly or through third-party service providers, where necessary to ensure compliance with applicable legal, operational, or payment-related requirements.
Applications and onboarding materials are reviewed by the Company or its designated reviewers. Access to Orders, allocation priority, and continued participation on the Platform may depend on onboarding results, ongoing performance, reliability, and quality history.
By registering on the Platform, Service Performers confirm that all information and materials provided are accurate, lawful, and relate to them personally. The use of false identities, misleading credentials, or third-party documents is strictly prohibited. Service Performers must verify their email address and ensure that all contact and payout-related information remains accurate and up to date.
The Company reserves the right to refuse registration, restrict access, suspend, or terminate a Service Performer account where there is a breach of these Terms, suspected misconduct or fraud, failure to complete required verification, or repeated delivery of work that does not meet applicable quality standards or creates operational or reputational risk.
5. Obligations of Service Performers
Service Performers must perform all accepted Orders with due professional care, linguistic accuracy, and in accordance with the agreed scope, applicable instructions, and delivery deadlines. Each Order must be completed personally by the Service Performer to whom it is allocated. Subcontracting, delegation, or outsourcing of any part of the Services to third parties is not permitted without the prior written consent of the Company.
Service Performers must maintain strict confidentiality with respect to all materials, content, data, and communications accessed in connection with an Order. Such information may be used solely for the purpose of completing the assigned Order and must not be disclosed, shared, reproduced, or retained beyond what is necessary for its completion. All files, drafts, and communications must be handled securely and in accordance with the Platform's confidentiality and data handling requirements.
Communication with Clients is coordinated through the Platform. Service Performers must not engage in direct communication with Clients outside the Platform unless expressly authorised in writing by the Company. All Order-related communication, including clarifications, revisions, and feedback, must be conducted through the Platform's designated communication channels to ensure consistency, traceability, and quality control.
Service Performers must promptly notify the Company of any circumstances that may affect the quality, accuracy, or timely completion of an Order. Early notification allows the Company to assess the situation and take appropriate measures to ensure proper service delivery.
6. Quality Control, Complaints, and Review Period
The Company may apply internal quality control procedures to support consistency and alignment with applicable service standards and Client requirements. Completed Orders may be subject to review by internal or designated reviewers to assess accuracy, consistency, and compliance with the agreed scope and instructions.
Service Performers acknowledge that revisions may be required where objective quality issues are identified. Reasonable corrections that fall within the original scope of an Order must be completed promptly as part of the standard service delivery process.
Clients may submit a complaint in relation to a completed Order within fourteen (14) calendar days from the date of delivery, in accordance with the applicable client-facing terms. During this review period, the Order may be subject to assessment, and the Service Performer may be required to provide explanations, corrections, or revisions. The review process continues until a final determination is made in accordance with the Platform's procedures.
Eligibility for payout arises only after the expiry of the fourteen (14) calendar days complaint period, provided that no complaint has been submitted, or after any submitted complaint has been fully reviewed and resolved. Where a complaint is upheld due to material quality deficiencies, misinterpretation, or failure to comply with the agreed scope, the Company may take reasonable measures, including requesting revisions, adjusting the payable amount, or declining payout in respect of the affected Order.
Consistent compliance with quality standards may result in improved allocation priority or access to additional Orders. Repeated failure to meet quality requirements, refusal to cooperate with review procedures, or substantiated complaints may result in restriction, suspension, or termination of access to the Platform.
7. Payout Release
Remuneration for Service Performers is determined on a per-Order basis and depends on factors such as language pair, complexity, subject matter, and agreed delivery timeframe. The applicable fee for each Order is communicated to the Service Performer prior to acceptance.
Eligibility for payout arises only after an Order has been completed, delivered through the Platform, and the applicable fourteen (14) calendar days complaint period has expired without a complaint being submitted, or after any submitted complaint has been fully reviewed and resolved in accordance with the applicable terms. Service Performers acknowledge that remuneration is not released upon delivery and becomes payable only after the expiry of the Client's complaint period or final resolution of any complaint.
Where a complaint is submitted within the applicable review period, payout remains on hold until a final determination is made. The review and resolution process may extend beyond fourteen (14) calendar days where additional assessment, clarification, or revisions are required.
All client payments are received and processed by the Company in accordance with the applicable client-facing terms. Payouts to Service Performers are made by the Company as a separate contractual payment for services performed and are not linked to or dependent on any specific payment transaction made by a Client.
The Company releases payouts only once the conditions set out in this section have been satisfied. The Company reserves the right to withhold, delay, adjust, or decline payment in cases of non-delivery, material breach of these Terms, substantiated quality issues, unresolved complaints, or confirmed misconduct.
8. Withdrawal Methods
Once a payout becomes available in accordance with these Terms, Service Performers may request withdrawal of the payable amount using the payment methods supported by the Company at the relevant time.
Payouts are made through fiat payment methods facilitated by external payment service providers. The availability of specific payout methods may depend on the Service Performer's location, account status, and the requirements or capabilities of the relevant payment service providers.
The Company does not collect, store, or process full payment card details of Service Performers. All payout processing is carried out by external payment service providers in accordance with their own security, compliance, and data protection standards.
Service Performers are responsible for ensuring that all payout-related information is accurate, complete, and kept up to date. The Company is not responsible for delays, failed payouts, or misdirected payments resulting from incorrect, outdated, or incomplete payout details, or from factors outside the Company's control, including the actions or requirements of payment service providers.
Payout methods and processing timelines may change from time to time due to technical, regulatory, or provider-related factors.
9. Payment Processing, Verification, and Payout Coordination
The Company arranges payouts to Service Performers through external payment service providers in accordance with applicable terms, provider requirements, and relevant laws.
In connection with payout processing, external payment service providers may require verification of identity, payout details, or transaction-related information. Where such verification is required, payout processing may be delayed or temporarily placed on hold by the relevant provider until the review is completed.
The Company may facilitate communication between Service Performers and payment service providers and may restrict access to payout functionality where necessary to comply with provider requirements, applicable law, or these Terms. Such restrictions do not constitute a breach of these Terms.
The Company reserves the right to suspend or limit payout processing where there are reasonable grounds to believe that the Services are being misused, these Terms have been violated, or where required to comply with legal obligations or the requirements of payment service providers.
Service Performers agree to cooperate with reasonable information requests from payment service providers in connection with payout processing. Failure to provide requested information may result in delays or continued restriction of payout processing.
The Company does not hold funds on behalf of Service Performers. Payouts are made by the Company as a contractual payment for services performed, and payment processing is carried out by external providers in accordance with their applicable terms and procedures.
10. Prohibited Conduct and Misuse of the Platform
Service Performers must use the Platform in a lawful, professional, and ethical manner and comply with these Terms and all applicable laws at all times.
Service Performers must not engage in fraud, misrepresentation, or deceptive practices. This includes impersonating other individuals, providing false or misleading information, submitting inaccurate credentials, or misrepresenting qualifications during registration, onboarding, or performance of Orders.
The submission of plagiarised, falsified, or misleading content is strictly prohibited. Where automated, AI-assisted, or machine-based tools are used, Service Performers remain responsible for the accuracy, quality, and compliance of the final deliverables. Such tools must not be used in a manner that misrepresents the nature of the work or results in content that does not meet the agreed requirements.
Unprofessional, abusive, harassing, or discriminatory behaviour toward Clients, Company personnel, or other Service Performers is not permitted. All communications conducted through the Platform must remain respectful, professional, and directly related to the performance of assigned Orders.
Service Performers must not attempt to bypass or circumvent the Platform by engaging in direct work arrangements with Clients introduced through the Platform without the prior written consent of the Company. Any such conduct constitutes a material breach of these Terms.
The Platform must not be used for unlawful, deceptive, or unethical purposes, including fraud, academic misconduct, or unauthorised use or infringement of third-party rights. Violations of this section may result in restriction, suspension, or termination of the Service Performer account, as well as other measures reasonably required to protect the integrity of the Platform and the provision of services.
11. Intellectual Property
All translations, transcriptions, and other deliverables created by Service Performers in connection with an Order form part of the services provided by the Company to the Client. Upon full payment of the applicable fees, intellectual property rights in the final delivered output are transferred to the Client in accordance with the applicable client-facing terms.
Service Performers acknowledge and agree that, to the extent permitted by applicable law, all rights, title, and interest in the deliverables are assigned to the Company upon creation for the purpose of enabling the provision of services and subsequent transfer of rights to the Client.
Until full payment is received, the Client is not entitled to use, reproduce, publish, distribute, or modify the delivered output. Following payment, the Client is entitled to use the deliverables for any lawful purpose, subject to the applicable terms.
Service Performers must not retain, reuse, reproduce, disclose, or otherwise exploit any completed Order content outside the scope of the relevant assignment without the prior written consent of the Company. This restriction applies to any use, including in portfolios, websites, marketing materials, academic work, or other public or professional contexts.
All source materials, reference files, glossaries, style guides, and briefing documents provided by Clients remain the property of the respective Client. Service Performers are bound by confidentiality obligations in respect of such materials and must not copy, disclose, or share them with third parties. Any unauthorised use or disclosure of Client intellectual property or confidential information constitutes a material breach of these Terms and may result in restriction, suspension, or termination of the Service Performer account.
12. Confidentiality and Data Handling
The Company applies reasonable organisational and technical measures to maintain the confidentiality of Client documents, files, and information made available in connection with the provision of Services. Such materials are stored in a secure digital environment and are accessible only to authorised personnel and Service Performers to the extent necessary to perform an assigned Order.
Service Performers must use Client materials solely for the purpose of completing the relevant Order. Any disclosure, copying, sharing, or processing of Client content outside the scope of the assigned Order, including disclosure to third parties or collaboration outside the Platform without prior written authorisation of the Company, is strictly prohibited.
The Company may retain Order-related files and materials for a limited period following completion of an Order, in accordance with applicable policies and legal requirements. After the applicable retention period, such materials are deleted in line with the Company's data handling and privacy practices. Service Performers must not retain, archive, or store Client materials after completion of an Order unless expressly authorised in writing by the Company.
Confidentiality obligations under these Terms continue to apply after completion of an Order and after termination or suspension of access to the Platform. Any breach of confidentiality may result in restriction, suspension, or termination of the Service Performer account, as well as other measures permitted by applicable law.
13. Liability and Financial Obligations
Service Performers act as independent professionals and are responsible for complying with all applicable tax, social security, financial reporting, and regulatory obligations in their country of residence. This includes the declaration and payment of any taxes or mandatory contributions arising from remuneration received. The Company does not calculate, withhold, or remit taxes on behalf of Service Performers and does not provide tax, accounting, or financial advice.
Payouts to Service Performers are arranged by the Company and processed electronically through external payment service providers based on the payout details provided by the Service Performer. Service Performers are responsible for ensuring that all payout information is accurate, complete, and up to date. The Company is not liable for delays, failed payouts, or misdirected payments resulting from incorrect information or from factors outside the Company's control, including the actions or requirements of payment service providers.
Service Performers are responsible for ensuring that any remuneration received is used and handled in compliance with applicable laws and regulations.
The Platform and related tools are provided on an "as is" and "as available" basis. The Company does not guarantee uninterrupted access to the Platform, error-free operation, or any minimum volume of Orders or earnings. Availability of work depends on Client demand, Service Performer performance, and operational factors.
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of, or inability to use, the Platform. This includes, without limitation, loss of income, loss of opportunity, data loss, or business interruption. Where liability cannot be excluded, the Company's aggregate liability shall be limited to the total amount paid to the Service Performer during the ninety (90) days preceding the event giving rise to the claim.
Service Performers remain responsible for any losses, damages, claims, or liabilities arising from their breach of these Terms, failure to comply with applicable requirements, violation of confidentiality obligations, or infringement of third-party rights.
14. Termination
Service Performers may terminate their cooperation with the Platform at any time by submitting a written request through the official support channels or by email. Upon receipt of such request, the Company will deactivate the Service Performer's account and cease allocation of new Orders. Any accepted or ongoing obligations must be completed prior to deactivation, unless otherwise agreed in writing with the Company.
The Company reserves the right to suspend or terminate a Service Performer's account, with or without prior notice, where there are reasonable grounds to believe that these Terms have been violated. Such grounds may include, without limitation, breach of confidentiality or intellectual property obligations; delivery of defective, incomplete, or fraudulent work; substantiated complaints; provision of false or misleading information; attempts to bypass the Platform; unlawful activity; or failure to comply with applicable legal or regulatory requirements.
Where termination occurs as a result of serious misconduct, including confirmed fraud, material breach of these Terms, or refusal to remedy substantiated quality issues, any unpaid or pending remuneration relating to the affected Orders may be withheld or reasonably adjusted in accordance with the circumstances.
Where a Service Performer terminates cooperation without breaching these Terms, the Service Performer remains entitled to payment for completed and accepted Orders in accordance with the standard payout procedures. Such payments remain subject to the applicable complaint period, review outcomes, and any applicable holds or adjustments.
All obligations relating to confidentiality, intellectual property, data handling, and compliance with legal and tax requirements shall survive termination of access to the Platform.
The Company shall not be liable for any loss of anticipated income, business opportunities, or reputational impact arising from suspension or termination of a Service Performer's account.
15. Governing Law and Dispute Resolution
These Terms, and any contractual or non-contractual obligations arising out of or in connection with them, shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms, the use of the Platform, or Services coordinated through it shall first be addressed through good faith negotiations between the parties. If the dispute is not resolved within thirty (30) calendar days from the date of written notice, it shall be finally resolved by arbitration in accordance with the rules of the London Court of International Arbitration, which are incorporated by reference into this clause.
The seat of arbitration shall be London, United Kingdom. The arbitration shall be conducted in the English language. The arbitral award shall be final and binding on the parties, and judgment on the award may be entered in any court of competent jurisdiction.
Nothing in this section shall prevent the Company from seeking interim, injunctive, or equitable relief from any court of competent jurisdiction where such relief is necessary to protect confidentiality obligations, intellectual property rights, or other legitimate interests requiring urgent legal protection.
16. Changes to the Terms
The Company reserves the right to modify, update, or amend these Terms at any time. Any changes shall take effect upon publication on the Platform, unless a later effective date is expressly stated.
Where amendments materially affect the rights or obligations of Service Performers, the Company may provide reasonable notice by email or through a Platform notification prior to such changes taking effect.
Service Performers are responsible for reviewing the current version of these Terms. Continued access to or use of the Platform after updated Terms are published constitutes acceptance of the amended Terms. Service Performers who do not agree with the updated Terms must discontinue use of the Platform and may request termination in accordance with these Terms.
The Company shall not be responsible for any loss, damage, or inconvenience resulting from a Service Performer's failure to review or comply with the most recent version of the Terms.