Privacy Policy

Last updated: 07 April 2026

This Privacy Policy applies to the website https://quicktranslatehub.com and describes how personal data is collected, used, stored, and disclosed when you access the website or use the services.

The services are operated by LINGUACORE LTD. In this Policy, references to "the Company", "we", "us", or "our" mean the operator of the website and services. References to "you" or "user" mean any individual who visits the website, registers an account, places an order, submits content, contacts support, or otherwise interacts with the services.

The Company acts as the data controller for any personal data processed through the website. This personal data is handled in a controlled environment for the purposes of delivering translation services, managing accounts and orders, coordinating work performed by approved contractors, applying quality checks, delivering results, communicating with users, maintaining security, preventing misuse and improving service performance.

This Policy explains how personal data is processed when you use the website, including browsing, submitting materials for translation, placing and managing orders, and communicating with the Company. It also outlines your rights and available choices regarding your personal data.

The Company processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Processing is based on lawful grounds such as contract performance, legal obligations, legitimate interests, and, where required, your consent.

By using the website or services, you acknowledge that your personal data will be processed as described in this Privacy Policy. Unless otherwise stated, terms used in this Policy have the same meaning as in the applicable Terms and Conditions.

1. Information We Collect

The Company collects personal data that you provide directly, data generated automatically when you use the website and services, and, in limited cases, data obtained from third parties where permitted by law.

When using the services, you may provide information that allows the Company to identify you, communicate with you, and deliver translation services. This may include your name, email address, phone number, account details, order information, and any files, texts, instructions, or materials submitted for translation. It may also include information shared in communications with customer support. The Company does not intentionally collect special category data. However, submitted materials may contain personal or confidential information about you or others, and you are responsible for ensuring you have a lawful basis to provide such content. The Company does not independently verify the legality, accuracy, or ownership of the content submitted for translation. Such content is processed solely for the purpose of providing the requested services and is not used for any other purpose. The Company does not reuse submitted materials outside the scope of service delivery.

When you access the website, certain technical and usage data is collected automatically. This may include your IP address, browser type, device and operating system, language settings, referring pages, approximate location, and information about how you interact with the website. This data is used to operate the services, maintain security, prevent misuse, and analyse performance.

In some cases, the Company may receive information from third parties such as public sources, marketing partners, analytics providers, or service providers. This may include contact details, technical identifiers, or aggregated data. Such information is processed only where lawful and is used to maintain accurate records, improve service relevance, and support business development.

2. Cookies and Tracking Technologies

The website uses cookies and similar technologies to ensure the proper operation of the services, support the ordering process, maintain account functionality, and improve performance and security.

Cookies are used to enable core service features such as user authentication, session management, order processing, and access to account areas. They also help ensure that submitted translation requests are processed correctly and that user sessions remain stable during the ordering and delivery process.

You can manage or disable cookies through your browser settings. Please note that restricting cookies may affect essential functions of the website, including account access, order placement, and the ability to track the status of ongoing services.

The Company uses different types of cookies depending on their purpose.

Strictly necessary cookies are required for the operation of the services. They support secure login, account access, order submission, and navigation across the website. These cookies are retained only for the period needed to ensure proper functionality.

Performance and analytics cookies are used to understand how users interact with the website, including behaviour during key stages such as file upload, order placement, and delivery. This information is used to improve system performance and service quality.

Functionality cookies allow the website to remember user preferences, including language settings and previous selections, to simplify repeat orders and improve user experience.

Security cookies are used to detect unusual activity, prevent unauthorised access, and protect user accounts and submitted materials. These cookies support the integrity of the service environment and are retained only as long as necessary.

Where applicable, marketing and referral tracking cookies may be used to measure the effectiveness of partner and affiliate channels and to analyse how users arrive at the website. These cookies may be set by third-party providers and are retained for a limited period based on operational needs.

Cookies and similar technologies are not used to collect or process special category personal data and are not used for profiling based on sensitive personal information.

The specific cookies used may change over time depending on technical requirements and updates to the services.

3. How We Use the Information

The Company processes personal data to operate and improve the services, manage user accounts, communicate with users, maintain system security, prevent misuse, and meet legal obligations. Where required by law, certain processing activities may also be based on user consent.

Personal data is used to create and manage user accounts, verify identity, enable secure access, and ensure proper account functionality. This includes processing information required for registration, login, and ongoing account administration.

The Company uses personal data to deliver translation services. This includes receiving and handling orders, organising the execution of translation work through approved contractors, applying internal review and quality control processes, and providing completed translations to users. Personal data may also be used in connection with payments, refunds, revisions, and complaint handling related to submitted orders.

Personal data is also processed to respond to user requests, provide support, and resolve technical or service-related issues. This includes communication about order status, clarification of submitted materials, delivery notifications, and handling of complaints or revision requests.

The Company may use personal data to send service-related and administrative communications, including information about orders, updates to services, and changes to terms or policies. Such communications are necessary for the operation of the services and are not treated as marketing where consent is required.

In limited situations, personal data may be processed where necessary to protect vital interests, including cases where action is required to prevent harm or address an emergency.

The Company does not sell personal data and does not share it with third parties for their own independent purposes.

Personal data is disclosed only where necessary to provide the services, meet legal or regulatory requirements, or protect the rights, interests, and security of the Company and its users. Any disclosure is limited to what is required for the specific purpose and is subject to appropriate confidentiality and data protection measures.

In certain cases, personal data may be transferred as part of a corporate transaction, such as a merger, acquisition, restructuring, or sale of business assets. In such situations, the data will remain protected under confidentiality obligations and applicable data protection laws.

Personal data may also be disclosed where required by law, regulation, court order, or a lawful request from a public authority. The Company may also disclose data where needed to detect or prevent fraud, maintain service security, or protect the rights, property, or safety of the Company, its users, or others.

5. International Data Transfers

The Company may transfer personal data to approved service providers, contractors, and technology partners located outside the United Kingdom or the European Economic Area where such transfers are necessary to operate the services and deliver translation orders. This may include providers of hosting, communication tools, analytics systems, and contractors involved in the execution and review of translation work.

Such transfers are carried out only where required for service delivery, contract performance, or platform operation. The Company does not sell personal data.

Where personal data is transferred outside the UK or EEA, the Company applies appropriate safeguards in line with applicable data protection laws, including GDPR and UK GDPR. These safeguards may include the use of standard contractual clauses, transfers to countries with an adequacy decision, or other recognised legal mechanisms.

Where necessary, the Company assesses the level of data protection in the recipient country and applies additional technical and organisational measures to ensure an adequate level of protection.

Your rights under applicable data protection laws remain unaffected regardless of where your personal data is processed.

6. Data Retention

The Company retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including the provision of services, management of user accounts, handling of orders, and compliance with legal and contractual obligations.

Personal data related to submitted materials and completed translation orders is retained for a limited period following completion of the relevant service. In general, such data is stored for up to one (1) year, unless a longer retention period is required by applicable law or is necessary to resolve disputes, enforce agreements, or meet regulatory requirements.

Account-related data may be retained for the duration of the user relationship and for a reasonable period thereafter to ensure continuity, prevent misuse, and comply with legal obligations.

Technical, usage, and analytics data is retained for a limited period necessary to maintain system performance, ensure security, and analyse service usage.

At the end of the applicable retention period, personal data is securely deleted or anonymised, unless further retention is required under applicable law.

7. Data Security and Protection

The Company implements appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration, or unlawful disclosure. These measures are applied based on the type of data processed and the level of associated risk. Access to personal data is limited to authorised personnel and contractors strictly on a need-to-know basis. The Company applies data minimisation principles and ensures that only the minimum amount of personal data required for a specific task is processed.

While the Company takes reasonable steps to safeguard personal data, no method of data transmission over the internet or electronic storage can be fully secure. As a result, absolute security cannot be guaranteed. Any transfer of personal data to or from the services is carried out at your own risk. You are responsible for using secure devices and networks and for keeping your login details and account credentials confidential.

8. Your Rights

Under the General Data Protection Regulation and other applicable data protection laws, you have certain rights in relation to your personal data, subject to relevant conditions and limitations.

You have the right to confirm whether the Company processes your personal data and to request access to it, including a copy. You may also request correction of inaccurate or incomplete data.

In certain cases, you may request deletion of your personal data, for example where it is no longer required and no lawful basis for processing applies. You may also request restriction of processing where you dispute the accuracy of the data or the lawfulness of its use.

You have the right to object to processing in specific situations, including where it is based on legitimate interests or used for direct marketing. The Company may continue processing where it demonstrates overriding legitimate grounds.

Where applicable, you may request to receive your personal data in a structured, commonly used format and have it transferred to another controller.

Where processing is based on consent, you may withdraw that consent at any time. This does not affect processing carried out before withdrawal.

To exercise your rights, you may contact the Company using the details provided in this Privacy Policy. Requests are handled in line with applicable laws and within required timeframes.

You also have the right to lodge a complaint with a supervisory authority if you believe that your personal data is being processed in violation of applicable data protection laws. In the United Kingdom, the supervisory authority is the Information Commissioner's Office (ICO).

9. Managing Your Personal Data

You may request access to the personal data held about you, ask for corrections to inaccurate or incomplete information, or request deletion of your data, subject to applicable legal requirements and limitations.

To submit a request, you can contact the Company at support@quicktranslatehub.com. The Company may request additional information where necessary to verify your identity before processing the request. All requests are handled in accordance with applicable data protection laws and within the required timeframes.

10. Use by Minors

The services are intended for individuals aged 18 or older. The Company does not knowingly collect or process personal data from persons under the age of 18.

If you are a parent or legal guardian and believe that a minor has provided personal data without a valid legal basis, you may contact the Company using the details in this Privacy Policy. Where required, the Company will take reasonable steps to delete such data.

11. Legal Disclosures and Compliance

The Company may disclose personal data where it reasonably considers such disclosure necessary to comply with applicable laws, regulatory obligations, court decisions, or lawful requests from competent authorities.

Personal data may also be disclosed where needed to protect the rights, property, or legitimate interests of the Company, investigate or prevent suspected unlawful activity, fraud, or misuse of the services, enforce applicable terms or policies, or protect the safety of users or the public.

Any disclosure under this section is limited to the minimum data required for the relevant purpose and is carried out in accordance with applicable data protection laws and safeguards.

12. Changes to the Privacy Policy

The Company may update this Privacy Policy from time to time to reflect changes in business operations, legal requirements, or the way the services function. Any updated version will be published on this page with the date of the latest revision.

Changes take effect once they are published on the website. Where updates materially affect how personal data is processed, the Company may provide additional notice, including a visible notice on the website or, where appropriate, direct communication. Users are encouraged to review this Privacy Policy periodically.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or require further information about how your personal data is processed, you may contact the Company using the details below.

Operator: LINGUACORE LTD

Address: International House, 10 Churchill Way, Cardiff, United Kingdom, CF10 2HE

Email: support@quicktranslatehub.com

Phone: +447563903192